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Energy firm scraps refer a friend deal during current gas price crisis


Energy supplier Bulb has scrapped its popular refer a friend scheme as it tries to raise new cash amid turbulence within the sector which has seen many of its rivals go bust over the last two weeks.

The scheme had been running for several years and promised users £50 of credit if one of their friends joined, and would also pay £50 to the friend. However, the refer a friend scheme was still live on Bulb’s website earlier this week, but has now been taken down.

The energy firm told the PA news agency: “While wholesale energy prices are so high, we’re temporarily pausing our referral scheme where we reward members for signing up their friends and family. We love to pay our members for spreading the word about Bulb, so we’ll bring it back as soon as we’re able to.”

Rival supplier Ovo has also changed its website to make it trickier for new customers to join, as more than 1.5 million consumers have seen their energy supplier collapse this month amid rocketing wholesale gas prices.

Ovo Energy has taken down a box from its site which allowed customers to “get an energy quote in under two minutes”.

Customers can still get through to sign up with Ovo, but the process is now a bit more complicated than before.

One industry insider speculated that the company might be trying to slow the flow of new customers who are abandoning less stable small suppliers in favour of the larger firms.

Companies would normally welcome new customers with open arms, but due to the rising global gas prices it has become very expensive to bring in new households.

The collapse of suppliers Avro Energy and Green Supplier Limited earlier this week, meant that so far this month around 1.5 million households have seen their energy provider go out of business.

Regulator Ofgem has processes in place to ensure that these customers are moved to new suppliers so their gas and electricity will not be cut off.

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