Lanarkshire travel agency scoops prestigious award for 20th consecutive year

A travel agency with branches across Lanarkshire has been awarded ‘Best Large Agency in Scotland’ for the 20th year in a row at a prestigious awards ceremony in London.

Barrhead Travel scooped the gong at the annual Agent Achievement Awards ceremony, hosted by Travel Weekly.

It has celebrated excellence in the travel industry for the past quarter of a century and is regarded as the highest honour in the industry.

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This year’s awards were designed to honour those travel agencies and travel agents who have truly represented the best of the beleaguered industry over the past 18 months.

The Best Large Agency in Scotland award gives credit to a travel agency that has excelled not just professionally, but in support of partners, colleagues, customers and their communities.

Jacqueline Dobson, president of Barrhead Travel. told Lanarkshire Live: “Winning this award 20 years ago was an honour – to hold our level of excellence for 20 years is incredible, particularly after the year we have endured.

“The achievement is a true reflection of our team’s commitment to providing the best possible experience for our customers.”

Dobson believes that the addition of more holiday destinations made will compound growth in demand for late season deals.

A review saw the introduction of a number of popular winter hotspots including Turkey, Egypt and Maldives.

Late getaways for September and October 2021 are now the agency’s most popular booking months, overtaking the previous trend earlier this summer for customers booking further out into 2022 and beyond.

According to the travel group, European resorts such as Tenerife, Alicante and Majorca are by far the most popular destinations for Scottish families this October.

Airlines such as easyJet have added additional Scottish capacity for the October school holidays to meet the growing demand.

Dobson said that with their full retail network now open, the business had noticed a sea change in booking habits.

“Pre-pandemic, the trend of using a travel agent was growing due to holidaymakers taking more complex trips and being concerned about guaranteeing financial protection,” she added.

“Now, with all the changes to travel, that concern is heightened, and people are naturally wanting reassurances – both in terms of advice and protecting their money – from local people they can trust.

“Travel is more complicated than it was previously but using an expert who lives and breathes travel advice can make holidaying simple and stress-free. Our award win is testament to our quality in this service.”

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